Terms and Conditions

Introduction

Welcome to AiGalaxy. These Terms are the agreement between you and us about how you can use our AI tools. We have tried to write them the way we would explain them out loud: plainly, without tricks, and without burying anything important in the middle of a long sentence.

AiGalaxy is operated by Lumeta AI LLC, a company registered in Sheridan, Wyoming, United States. “We” and “us” below mean Lumeta AI LLC.

By using AiGalaxy you agree to these Terms and to our Privacy Policy. If you do not agree with something here, please do not use the site. And if you think something here is unfair, tell us at [email protected]. We read those emails, and we are open to changing our mind.

1. Who Can Use AiGalaxy

You must be 18 or older to use AiGalaxy. Some of our tools can generate mature content, and some of them work with photographs of real people, so this is an adults-only service.

Most people never need to show ID to use AiGalaxy. Where the law requires an age check, or something suggests an account may belong to someone under 18, we may ask you to confirm your age before you can use some tools. If we learn that an account belongs to someone under 18 we will close it, and if you tell us about one, we will act on it.

If you use AiGalaxy for a business or organization, or on behalf of someone else, you confirm that you are allowed to agree to these Terms for them.

2. Your Account

• Sign-in runs through Google, so there is no separate password for you to remember or for us to store.
• You are responsible for what happens on your account and for keeping your Google account secure.
• One person, one account. Please do not open extra accounts to collect more free credits or to get around a limit or a suspension.
• Please do not share, sell, or trade accounts, credits, or subscription access. Credits that are sold or traded may be removed.
• If a free account has not been signed in to for 12 months and holds no credits you paid for, we may close it. We will email you at least 30 days before, and signing in once keeps it open.
• You can delete your account at any time from your account settings. We will show you exactly what that removes before you confirm, and we give you a short window to change your mind.

3. What You Can Make

We want AiGalaxy to be a place where you can make almost anything you can imagine. “Almost” is doing real work in that sentence, and this is the short list of what we will not host.

Please do not use AiGalaxy to create, upload, or share content that:

• Sexualizes a minor, or depicts anyone who appears to be a minor in a sexual way. This is the one rule with no context, no exception, and no second chance: we remove it, we close the account, and we report it to the authorities.
• Is intimate or sexual imagery of a real person created or shared without their consent.
• Uses a real person’s face, likeness, or voice to deceive: impersonation, invented endorsements, fabricated statements, or anything built to be mistaken for genuine footage or recordings of them.
• Targets a real person for harassment, threats, defamation, or humiliation.
• Depicts a real public figure or political candidate in a misleading way, or is made to interfere with an election.
• Is illegal where you are, or promotes terrorism, serious violence, or self-harm.
• Contains malware, phishing, fraud, or instructions for causing serious harm.
• Infringes someone else’s copyright, trademark, privacy, or publicity rights.

And please do not:

• Remove or hide a watermark, a label, or hidden “made with AI” information (such as Content Credentials) that shows a result was made with AI, in order to pass it off as real.
• Try to get around our safety filters, our usage limits, or a suspension.
• Use AiGalaxy to identify, verify, or track a real person (see section 4).
• Scrape the site, resell access to it, or harvest results from it in bulk to build a competing AI service.

If you post a realistic AI image, video, or voice of a real person or a real event, please label it as made with AI wherever the law asks you to.

4. Faces and Voices of Real People

Some tools let you upload a photo or video of a person (as a reference image, a starting frame, or a character) or a recording of someone’s voice. This is the part of AiGalaxy with the most potential to hurt someone who is not in the room, so it has the clearest rules.

You may upload a person’s image or voice only if one of these is true:

• It is you.
• It is someone who has given you their informed permission to use their likeness or voice with AI tools like ours. That means they know what you are making and have agreed to it. A photo or recording being public, or being yours, is not the same as having permission.
• It is not a real person at all: a character you invented or generated, that is not intended to look or sound like any specific real individual and does not closely resemble one.

This includes people who have died: where the law still protects their likeness or voice, ask their family or estate. We may also block the faces and voices of public figures, especially political candidates around elections, even if you tell us you have permission.

Never upload an image of a child to these tools, including a photo of your own child. Where a tool asks you to confirm the above before uploading, that confirmation is part of these Terms.

You are responsible for being able to show that you had the right to upload what you uploaded. Please keep whatever you relied on: a message, a signed release, a note of when and how you asked. If someone raises a complaint about an upload, or if one of the AI providers we work with asks us to account for it, we may ask you for that, and we may have to pass it on to them or to a court.

Some tools apply automatic safeguards that reduce the chance an uploaded face is reproduced exactly. Those are a precaution, not permission. They do not replace the rules above, and we may still refuse a request, remove content, or close an account.

We do not use uploaded faces or voices to work out who someone is, and we do not keep face or voice templates to recognize people. Some tools automatically check whether an image shows a real face, or send a face or voice to the provider so it can recreate it in your result; that is only to make what you asked for. You must not use AiGalaxy to identify people, or to guess at someone’s race, religion, health, sexuality, or other sensitive characteristics.

If you are the person in an image or recording. If something on AiGalaxy shows you and you did not agree to it, write to [email protected]. You do not need an account with us and you do not need a lawyer. Tell us where the content is or anything that helps us find it (a link, a screenshot, a description), that it shows you (or someone you may act for), that as far as you know it was made or shared without consent, and how to reach you, and type your full name at the end as your signature. If it is intimate, we remove it within 48 hours of receiving a request with those details, along with any identical copies we know of. We treat everything else in this category as urgent too.

5. Your Content and What You Generate

You own your work. You keep whatever rights you already had in anything you upload, and as between you and us, whatever you generate here is yours: to publish, to sell, to use for clients, and to keep using if you stop paying us or delete your account. If we have any rights in a result, we hand them to you. We do not claim ownership of it and we do not take a share of what you earn from it. You decide what to do with your results, and you are responsible for how you use and publish them, including making sure they do not break the law or anyone else’s rights.

We do not train AI on your content. We do not use your uploads, your prompts, or your results to train, fine-tune, or improve AI models, and we never sell or give them to anyone for that purpose. To make your result, a tool sends your request to the provider behind it (section 7), which handles it under its own terms. We do not sell your content or your personal information, we do not share either with advertisers, and we never use your content in advertising.

The only permission you give us is the practical one we need to run the service: to store, copy, and process your files (for example, making previews or converting formats), show them back to you, run the safety checks in section 11, send them to the AI providers needed to make and check your result, show them where you choose to share them, and keep or hand over what the law requires. It is worldwide only because our servers and providers are in more than one country, it is free, and it gives us no ownership of anything. It ends when you delete the content or your account, apart from copies in backups or held by providers, which are deleted on their own schedules, and anything the law requires us to keep.

If you choose to share something publicly on AiGalaxy, such as in a public gallery or a contest, you let us show it there and let other people see it there. That gives nobody rights to use it anywhere else, and unsharing or deleting it takes it off public pages. We will not put your work in our own marketing without asking you first.

Three honest warnings. AI results are not guaranteed to be unique: another user with a similar idea may get a similar result, and we cannot promise exclusivity. AI gets things wrong, so results can be inaccurate, strange, or unsuitable; please look at what you generated before you publish it. And in some countries, including the US, work made mostly by AI may not be protected by copyright at all, so “yours” means we claim nothing; it cannot promise that the law will stop someone else from copying it.

If you send us ideas or suggestions, we may use them to improve AiGalaxy without owing you anything for them. That covers ideas about the product, never your content.

6. Credits, Plans, and Billing

• Free accounts can use many tools, with limits that keep the service available for everyone.
• Paid plans include more monthly credits, access to more tools and settings, and remove the visible watermark from your results. Results may still carry hidden labels or information showing they were made with AI, where the law or a provider requires it.
• Plans renew automatically each month or each year, depending on the plan you chose, until you cancel. You can cancel online at any time from your account page, and you keep access until the end of the period you have already paid for.
• Credits you buy do not expire while your account is open. Credits are prepaid use of AiGalaxy, not money, so they cannot be cashed out, sold, or moved to another account, except where the law says otherwise. Free or bonus credits may come with their own limits, which we show when we give them.
• Monthly plan credits refresh at the start of each billing period and do not roll over, so they are best used within the month.
• The number of credits a tool costs can change, for example when a provider changes its prices. The cost shown before you confirm is the one you pay.
• Auto top-up is off unless you switch it on. If you do, we charge your saved card for the credit pack you chose whenever you start something your balance does not cover, with a daily limit so a busy day cannot run up surprise charges. You can switch it off at any time.
• If we raise the price of your plan, we will email you before your first renewal at the new price, with the new amount and how to cancel. We send it 30 days ahead where we can, and never less than 7 days ahead. We never change the price partway through a period you have paid for.
• Refunds. If you ask within 14 days of a charge and have not touched what it paid for, you get your money back in full, and that includes a renewal you meant to cancel and forgot. We keep this simple and all-or-nothing rather than calculating partial refunds: an untouched subscription period or an untouched credit package is refunded whole, and once any of it has been used it is not refundable. This does not take away any refund right the law where you live gives you.
• If you delete your account, its credits are deleted with it, so please ask for any refund you are due first.

The cost of a generation is shown before you confirm it, and we calculate that cost on our own servers, so nothing on the page can cause you to be charged more than the amount you agreed to. If a provider fails to deliver a result, the credits for that generation come back to you, normally automatically; if they do not, tell us and we will fix it. A result that works but is not what you hoped for does not count as a failure, though we are always glad to hear about it.

If a charge looks wrong, please tell us first at [email protected]. We can usually sort it out within a day, which is faster than a bank can. That is a request, not a condition: you can always go to your bank, and nothing here limits your rights under the law or your card agreement.

If a payment is disputed with your bank, we may switch off auto top-up and set your plan not to renew while the bank looks into it. If the payment bought a credit pack, we set those credits aside; if some were already spent, your balance shows the difference as a negative number for now. Disputing a charge does not, on its own, cost you your account or anything you have made. If the dispute is withdrawn or decided in our favor, we put the credits, auto top-up, and renewal back as they were (a plan that has already ended can simply be restarted). If the bank returns the money to you, those credits stay removed, a later purchase pays back any negative balance first, and if the payment was for a plan, that plan ends. If you tell your bank the payment was not yours, we may also sign you out everywhere, in case someone else has been using your account. We may decline new purchases after repeated disputes. We do not charge a fee for a dispute.

7. The AI Providers Behind the Tools

AiGalaxy is a place to use many different AI models, most of which are run by other companies. When you make something, your request and any files it needs are sent to whichever provider powers that tool so it can generate your result.

Some providers are stricter than we are, especially about photos of real people. If a provider refuses a request, or asks us to remove something or stop an account from using its tool, we may have to do that even where our own rules would allow it. Where a tool has extra rules of its own, we show them before you use it.

8. Service Availability

We work hard to keep AiGalaxy running, but AI services can be slow, busy, or unavailable, and providers change or retire models without giving us much warning. We may update, pause, limit, or remove tools when we need to: for reliability, cost, or safety, or because a provider left us no choice.

If a tool you rely on is going away and we have any notice, we will try to give you some too. Tools marked as new or experimental may change, cost a different number of credits, or be withdrawn with less notice than usual.

9. No Professional Advice

AI can be confidently wrong. Please do not rely on anything generated here as medical, legal, financial, safety, or other professional advice. Use your own judgment, and talk to a qualified human when the stakes matter.

10. Reporting Content, Copyright, and Appeals

If something on AiGalaxy should not be here, tell us at [email protected]. You do not need an account to report something, and you do not need a lawyer to write to us.

If it shows you. See section 4. Intimate images of you that you did not agree to are removed within 48 hours of a request with the details listed there.

If it infringes your copyright. Write to [email protected] with the work you own, a link to the content on our site, your contact details, a statement that you believe in good faith that the use was not authorized, a statement, under penalty of perjury, that what you have told us is accurate and that you own the work or may act for its owner, and your physical or electronic signature. When a notice includes all of this, we remove or disable the content and let the user know why. If you are that user and you believe we got it wrong, send us a counter-notice saying so and we will look again. We close the accounts of people who repeatedly infringe.

If we get it wrong. If we remove your content, limit your account, or refuse a request and you think that was a mistake, reply and say so. We will take a fresh look, by a different person when we can, and you will get an answer with a reason. We will not always agree with you, but you will hear back.

11. Moderation and Ending Access

We use a mix of automated checks and human review to catch content that breaks section 3 or section 4. Automated checks run on prompts and uploads. A person looks at specific content only when it has been flagged as possibly breaking these rules, when you share it with us or ask for help with it, when we need to fix a technical problem, check a billing or fraud issue, or keep the service secure, or when the law requires it. Automated checks are imperfect in both directions: they sometimes stop things they should not, and they sometimes miss things they should have caught. That is why section 10 exists.

Where we believe something breaks the rules we may remove it, refuse to generate it, limit what an account can do, or close the account. For the most serious harms (content involving minors, non-consensual intimate imagery, or a credible threat to someone) we act immediately and without warning, and we may report it to the authorities. For everything else we would rather warn you than close your account, and where it is practical and safe to do so we will tell you what the problem was and give you a chance to put it right. We may also limit or close an account, or refuse an upload or a purchase, when the law, a court, a payment company, or an AI provider requires it, or to stop fraud or protect people or the service.

Unless it involves serious harm, a legal order, or a safety risk, we will try to warn you before closing your account and give you time to download your files. If we close your account because of a serious or repeated breach of these Terms, we do not refund unused credits. If we close it for any other reason, for example because we discontinue a service or simply decide to stop, we refund the credits you bought and have not used, at the price you paid, and if we ever shut AiGalaxy down we will give you as much notice as we can.

You can stop using AiGalaxy whenever you like, delete individual creations, or delete your account entirely from your account settings.

12. Our Responsibility, and Its Limits

We will do what we reasonably can to keep AiGalaxy working, look after your files, and treat you fairly. Files are kept for the periods in our Privacy Policy, and AiGalaxy is not a backup service, so please keep your own copies of anything that matters to you. We cannot promise that the service will be uninterrupted or error-free, and it is provided “as is”.

To the extent the law allows, we are not liable for indirect, special, consequential, or punitive losses, such as lost profits or lost opportunities, and our total liability to you for all claims together is limited to the greater of what you paid us in the 12 months before the claim arose, or $100. The companies whose models power our tools also get the benefit of the limits in this section.

Nothing in these Terms limits anything that cannot lawfully be limited. We are not excluding liability for death or personal injury caused by our negligence, for fraud, for gross negligence or deliberate wrongdoing, or for any right you have as a consumer where you live that we are not permitted to take away.

13. If Someone Makes a Claim Because of Something You Made

If somebody brings a claim against us because of something you uploaded, generated, or did on AiGalaxy (most likely because a person’s likeness or somebody else’s copyrighted work was used without the right to use it), you agree to cover the reasonable costs and damages we are left with, including legal fees.

This is narrower than it sounds. It applies to claims that arise from your content or from you breaking these Terms, and it does not cover any part of a claim that is our own fault. If a claim like that arrives we will tell you promptly, we will not settle it in your name without talking to you first, and you can take over the defense with a lawyer we reasonably accept, while we can still take part with our own lawyer at our own cost.

14. If We Disagree

Please talk to us first. Nearly every problem anyone has raised with us has been solved over email. If you have a claim, write to [email protected] with your name, the email address on your account, what went wrong, and what you would like us to do, and give us 60 days to put it right before starting anything formal. Each notice covers one person and is signed by them (a lawyer can send it for you). We do the same: before we start anything formal against you, we write to the email address on your account and wait the same 60 days. Deadlines for both of us are paused from the day a notice arrives until those 60 days end. Either of us can ask for a phone or video call if that would help.

If we genuinely cannot agree, claims that arise out of or relate to these Terms, or to your use of or payments for AiGalaxy, are settled by binding arbitration on an individual basis rather than in court. Each of us brings claims only for ourselves, never as part of a class, collective, or representative action, in arbitration or in court, except where this section says otherwise.

The arbitration is run by JAMS under its Streamlined Arbitration Rules and Procedures (or its Comprehensive Arbitration Rules and Procedures for a claim over $250,000) and its Consumer Minimum Standards of Procedural Fairness, as in effect when the claim is filed. Hearings happen by video or phone unless the arbitrator decides one must be in person, and then it is held in the county where you live or somewhere we both agree on. The arbitrator can award you any individual remedy a court could, including anything consumer-protection law gives you, will allow a fair exchange of information, and will explain the decision in writing. The Federal Arbitration Act governs this section, and Wyoming law fills any gap it leaves.

We know that is the part nobody likes, so here is exactly what we did not take away from you:

• Small claims court stays open. If a claim qualifies there, either of us can take it there instead.
• Serious harm can go to court. You can take a claim for physical injury or death to court instead of arbitration, and the same goes for sexual assault or sexual harassment claims, as federal law provides. Other claims brought alongside an injury or death claim still go to arbitration unless the law says otherwise.
• Some requests always go to a court: claims that someone infringed a copyright, trademark, or trade secret, urgent requests to stop something while a dispute is decided, and requests for an order that protects the public at large, where the law gives you that right. Money claims and other requests that come from the same events still go to arbitration, and the court case waits until the arbitration is finished.
• We pay for the arbitration. If you start an arbitration, your only JAMS fee is its consumer filing fee (currently $250). If we start one, you pay nothing. We pay every other JAMS fee and the arbitrator. Each side pays its own lawyers, unless a law gives you the right to recover yours, in which case it still does. If the arbitrator finds a claim frivolous or brought in bad faith, they can award the other side only what a court could award for that. That applies to us exactly as it applies to you.
• You can opt out. This section replaces any earlier arbitration agreement between us, except for claims already filed. Within 30 days of the day this version first applies to you, email [email protected] from the address on your account (or include it) and say you are opting out of arbitration. If you opted out of an earlier version, you stay opted out. Opting out means no arbitration agreement with us applies to you, and disagreements go to court as described below. It changes nothing else, it does not affect your account, and we will confirm it by email.
• Nothing already started is affected. This section does not apply to a claim already filed, or already raised with us in writing, before you agreed to this version.
• If you live in the European Economic Area or the United Kingdom, nothing in this section limits the rights your local law gives you, including your right to bring a claim in the courts of your own country.

If many similar claims arrive at once. If 25 or more similar claims are filed by people represented by the same or coordinating law firms, the JAMS Mass Arbitration Procedures and Guidelines apply to them, with 25 as the number that sets them off, so they are handled efficiently and nobody waits years for a turn.

Who decides what. Whatever the JAMS rules say, a court, not the arbitrator, decides whether this section applies to a claim and whether it can be enforced, including the class-action waiver. Everything else is for the arbitrator. If the class-action waiver cannot be enforced for a particular claim, that claim goes to court rather than to a class arbitration. If any other part of this section cannot be enforced, that part is trimmed back and the rest still applies.

These Terms are governed by the laws of the State of Wyoming, United States, and where a dispute does go to court it will be heard in Sheridan County, Wyoming, unless the law where you live gives you the right to bring it closer to home, in which case it does, and we will not argue about it.

15. Changes to These Terms

We will update these Terms as AiGalaxy changes. Small fixes, such as clearer wording or a new contact address, we simply make and date. For any change that matters to you, we will tell you before it takes effect, by email or with a notice on the site, and say what is changing and why. If you keep using AiGalaxy on or after the day a change takes effect, the updated Terms apply to you from that day. If you accept them sooner, they apply from then.

If you would rather not accept a change, you can stop using AiGalaxy and delete your account before it takes effect. If you do, and you ask us within 30 days of our notice, we will refund any credit packs you have not touched and the unused part of a plan period you have already paid for. If we change section 14, you can also turn down just that change by emailing [email protected] within 30 days of our notice, and the version you last agreed to keeps applying to you.

Two promises about every change: it never applies to a disagreement already raised with us in writing, and we will never use one to take rights in your content that this version does not give us.

16. The Legal Odds and Ends

Every contract has a few of these. Here are ours, in plain words.

• The whole agreement. These Terms, our Privacy Policy, and any rules a tool shows you before you use it are the whole agreement between us. If you use our API, MCP server, or command-line tool, our developer terms add a few rules for those, and these Terms cover everything else.
• Just us. These Terms are between you and Lumeta AI LLC. Apart from what section 12 says about our providers, nobody else can enforce them.
• If one part fails. If a court decides that part of these Terms cannot be enforced, that part is trimmed back to what can be, and the rest still applies.
• No accidental waivers. If we do not enforce something straight away, we have not given up the right to.
• Passing this on. You cannot transfer your account or these Terms to someone else. We may transfer them if AiGalaxy is sold or reorganized, and whoever takes over steps into our place under these Terms; we will tell you if that happens.
• Things outside anyone’s control. We are not responsible for delays or failures caused by events we could not reasonably prevent, such as a major provider outage, a natural disaster, or a government order.
• Sanctions. You may not use AiGalaxy if you are in a country under a comprehensive US embargo or on a US government sanctions list. We are required to follow those laws.
• Email counts. We send notices to the email address on your account, and notices, receipts, and agreements sent electronically count as being in writing. For anything formal, write to [email protected].
• English is the official version. If a translation ever differs, the English text applies.
• What carries on. Parts of these Terms that by their nature should outlast your account still apply after it is closed: ownership of your work, anything you owe us (such as a negative balance), sections 12, 13, and 14, and this section.

17. Contact Us

These reach a real person, not a bot.

• Anything at all, including billing and refunds: [email protected]
• Reporting content, or a photo or recording of you that should not be here: [email protected]
• Copyright notices, legal notices, and arbitration opt-outs: [email protected]
• Your personal data: [email protected]

Lumeta AI LLC, Sheridan, Wyoming, United States.

We publish our Terms and Privacy Policy in English only, so that there is one exact version and no risk that a translation says something slightly different. If anything here is unclear, email us and we will gladly explain it in your language.